Billing Policy
The following Terms of Use constitute Globalwindhost Billing Policy and apply to ALL Globalwindhost customers:
Payments
All charges are shown in US Dollars. Payments are to be made in US dollars
Globalwindhost accepts the following types of payment:
- Credit Card (VISA, MasterCard, Discover)
- PayPal
All payments are due on the Account Statement Date. The Account Statement Date is the monthly anniversary of the date the account was activated. If you provide Globalwindhost your credit card information, you authorize Globalwindhost to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with Globalwindhost Billing Policy in the TOU. You are responsible for directly updating, or notifying Globalwindhost, of any changes to your credit card (including, but not limited to card number, expiration date, billing address, or card status).
Customers not paying by credit card agree to make payment of their balance due within ten (10) days of the Account Statement Date.
Accounts that are thirty (30) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.
Account Renewals
In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan's billing cycle. Plan renewal charges are based on the original rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle term. If you wish to cancel your plan before the plan renewal, please refer to the cancellation section below. An automated renewal notification will be sent to the email address on the account, at least 30 days prior to actual processing of the renewal. From time to time, Globalwindhost may avail itself of account updating services provided by the Payment Card Industry, including, without limitation, VISA's Account Updater program or MasterCard's Automatic Billing Updater program. By subscribing to Globalwindhost.com, you hereby agree and authorize Globalwindhost to update your Payment Card or similar account information and charge any updated Payment Card in accordance with the terms and conditions of such account updating programs.
Important Notice
Domain name registrations and web hosting accounts are handled by separate entities. In the event you need to cancel, you must specify whether you would like to cancel your domain name only, your web hosting plan only, or both your domain and hosting accounts. The cancellation, expiration, or transfer of your domain name does not automatically terminate your hosting account (or vice versa). Your hosting account billing term automatically renews upon its completion, unless you notify Globalwindhost that you would like to cancel your account at least (3) three days prior to your renewal date.
Free Domain
The free domain name offer is good for 1 year of domain registration. The "freedomain" coupon must be used at the time of signup for a new domain registration attached to a hosting account in order for the offer to be honored. Domain transfers or additional domain registrations are still eligible for the free domain offer, if requested within the first 30 days of signup, and if the "freedomain" coupon was not already used on the account. After the first year, domains will be the priced and renewed at our regular yearly domain registration rate of $14.95/yr. The free domain offer cannot be used in conjunction with any other Globalwindhost offers, specials, coupons, or discounts.
Add-on Features and Services
The business directory listing, advanced spam filtering and advanced website stat tracking are free for the first 30 days. After that, they are $12/year each billed to your account unless canceled during the free trial period.
Preferred restore service: All backup restrictions terms and conditions still apply. 30 minute restore guarantee applies to starting the backup restore. Actual time needed to complete restore will depend on size and content of the backup.
All Add-ons are non refundable once the 30 day free trial period has elapsed. This includes addons or other upgrades ordered after the first 30 days an account has been active.
Domain privacy is $12/year and non refundable once it has been renewed for the coming year.
Statements
Globalwindhost does not mail paper invoices or statements. Statements can be viewed and printed through the billing control panel.
Cancellations
Hosting plans will automatically renew until a plan is cancelled. In order to cancel service, you must email support@Globalwindhost.com
Cancellation requests must be received by Globalwindhost a minimum of three (3) days prior to the end of your Billing Cycle. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellations become effective on the day processed by Globalwindhost. Globalwindhost is unable to cancel your account effective for a future date. Globalwindhost will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Globalwindhost as soon as possible.
Globalwindhost does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to Globalwindhost services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. Globalwindhost Corporation reserves the right to cancel any account, at any time, without notice, for any reason Globalwindhost Corporation considers appropriate.
30-Day Money Back Guarantee
Each of Globalwindhost hosting plans carries a 30-day unconditional money back guarantee. If you are not completely satisfied with our services or support within the first 30 days, you will be given a full refund. The following services do not qualify for the 30 Day Money Back Guarantee: account renewals, additional items and services and domain name registration.
Billing/Price Changes
Globalwindhost policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.